Leveraging Technology to Create the Right Customer Solutions

Landstar Executive Vice President of Business Intelligence and Strategy Jim Applegate sat down with Inbound Logistics to talk about the role of technology in transportation logistics.

“Customers really started expecting it, it was no longer a competitive advantage just to have technology. It became table stakes of just being able to service customer needs.” - Jim Applegate

Applegate discusses the types of technology Landstar has invested in to support its network of independent freight agents, and how access to technology and data has strengthened the traditional customer-agent relationship.

Listen to the Inbound Logistics podcast below.